Upper Edge managed my home rental while I was away in BC for a few years. The system is convenient in terms of being able to look online if a work order (meld) was submitted, and input was required. They were prompt at sending in their contractors for various repairs. They also have extra services like eaves trough cleaning, sidewalk snow removal and lawn care. There is also a service they provide when the rental is vacant, between renters so that house insurance won't lapse between tenant move-out/move-ins. Upper Edge was recommended to me by a cousin who has two properties she rents out in Winnipeg. They will check out rental candidates and have a series of criteria the potential candidates must meet to be considered. For the most part a good experience and a relief not to have to cover al the details myself while away.

My new house was rented out in just 1 week. Thanks to all the team members of Upper Edge Property Management. They put all the extra efforts to move in the new Tenant even though some work was pending in the house. Great Job.

We have been working with Upper Edge consistently for 2 years. The staff are friendly, competent and professional. Garret and Nicole are quick to respond and easy to communicate with. We are very happy with the ongoing relationship that has developed with everyone at this company. Great people!

We recently had a garage door malfunction on a Sunday night. The door completely went off track and twisted the frame. The result was that the door would not close! We store some valuable in the garage therefore I immediately sent an email to Upper Edge.

I could not recall how to post a service ticket therefore I truly thought i would get no response until Monday..which would leave the garage totally exposed overnight.

Totally surprised!! We received a response almost immediately after sending the email. We explained the problem and were told that a repair company would contact us immediately.

While we did need to wait until the next morning, the repair company quickly assessed the problem, advising us of what needed to be done and within an hour, the garage door was fixed.

Our thanks go out to Upper Edge on providing such a quick response, even though I didn’t go through the proper channels.

I am continually impressed with Upper Edge. While their client is the home owner, they have always treated myself (the home renter) with respect and caring!

Thanks Upper Edge!!

Upper Edge has been managing my property for almost 10 years with a ZERO percent vacancy rate. They are always looking for ways to improve their business! I have been completely satisfied and would recommend them to anyone with revenue properties

Garret is such an amazing Personality he is very knowledgeable about Real estate Market. Rentals, his management and quick repose to all the enquiries made things much easier. Specially when you are working with rental investor either for single family houses or multi-unit building. Upper Edge Property Management is the Right choice to contact for all the property Management needs.

Worthy Construction has had the privilege of working with Upper edge to do repair work on a number of their properties and it has been nothing but smooth sailing! The company is expertly run and very easy to deal with. It has truly been a pleasure and we look forward to continuing our relationship with them

We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

Professional services! Always find good tenants. Quick Response to repairs request.

I have dealt with Upper Edge Property Management team for over a year now and have always found them extremely professional and knowledgeable.

The technology they use is extremely user friendly and a Godsend for property owners. I Highly Recommend Upper Edge Property Management for all your investment property needs.

I have been with Upper Edge (previously Garamark) for almost 10 years now and they had taken cared of my unit pretty well. I didn’t have any problems with all the tenants that they had rented my unit to. Special thanks to Garret for continuously making changes to better serve their clients.

Probably the most reputable and professional property management company in the city. Garret and his team are very knowledgeable and care about their partners, tenants and landlords. I highly recommend them

Very happy with Upper Edge's Maintenance Department. Very prompt in responding to issues. Quite a nice change from previous rental companies Ive interacted with. Highly recommend dealing with Upper Edge.

Upper edge is a professional property management company. I Sukhpal Singh with upper edge almost 4 years and had very good experience. Company staff very professional to managing properties. Every single employee that works for this company treats you with respect and dignity. Today I spoke with Tasha, she’s amazing and answered all my questions , so I am satisfied. Great company and awesome customer service.

I have been renting a property for several years.
Upper Edge has been great to me.
They are prompt, friendly and attentive to my needs.
I love the property I rent from them as well.
Recently they did maintenance on tiling, paint, and garage door
and they did great job at getting the work done.
Five Star service!

Upper Edge have been our property managers for nine years. They helped us through buying our first investment property and have been excellent to work with. Their maintenance department is thorough and deals with issues quickly, they seem to deal with tenants fairly, and the opt-in maintenance programs like furnace inspection, gutter cleaning and general inspections are really helpful. Highly recommend!

I've been using UpperEdge to manage my property for several years now and have been thoroughly happy with their service! They are fast and efficient in dealing with my tenants needs and keep me informed of what's going on every step of the way. Their maintenance systems are easy to use and the staff are super friendly and helpful 🙂

I have leased a residential property from Upper Edge
( new build) I have had 5 issues and I am happy to say that upper edge has responded professionally and quickly
#1 door code for front entrance same day positive response from them completing the request
#2 main alarm code to control an alarm system that wasn’t suppose to be activated responded positively completing the request even at 12:30 at night
#3 replacing broken shelve in fridge completed within 2 days
# 4 heating and cooking supply to a bedroom ongoing but have had there heating vendor respond
#5 electrical outlets to be installed in basement ongoing but have responded

From my experience so far I can only supply positive comments in regards to the professionalism they have shown

Garret Wong of Upper Edge Property Mgmt was a valuable resource during the acquisition of our first revenue property. His communications are thoughtful, brief, and efficient; and his extensive expertise in the local real estate market and tailored feedback has been absolutely instrumental in our decision making.

By far the best rental agency I have been with. They are always respectful and always available when needed. Any maintenance or repair that has needed to be done, gets done asap normally by the next day. I have been with the company almost 4 years now and I would reccomend them to anyone looking to rent!

Was going to rent from them. Rent was good. Pre- screen before give the application to the board. Too many hoops to go threw.

It has been great working with Garrett over the last few years. I don’t live near my rental and rely heavily on Upper Edge’s expertise. Upper Edge is prompt in responding to messages and deals with issue in a timely manner. I would highly recommend this property management company.

Like most property owners, we were always looking to find a balance between 'feeling in-control' and 'having someone else look after property management for us'. Letting go and trusting someone else was quite scary and we never felt ready to take that leap.

We heard about Upper Edge from our network and heard great things. Last year, we moved our whole residential Real Estate portfolio with Upper Edge. What a difference it has made! Garret' and his entire team is prompt, dedicated, informed and are very pleasant to deal with. Their timely reporting, team concept instead of hinging their entire business on a handful of individuals and having an online profile has made my life so much easier. Be it rent collection, utilities, maintenance, vacancy, dealing with difficult tenants or financial reporting, Upper Edge looks after it all which is a huge load off of my shoulders.

Pricing is very affordable specially given that it frees up my time to focus on other priorities like family, other businesses and volunteering in community. I am relaxed, more productive and feel much more educated and in control now that I now have handy access to people who live and breathe Real Estate and I have someone who keeps my interests protected at all times. We are very happy with our decision and look forward to working with Upper Edge for years to come. Thank you Garret and everyone in the team!

We are property owners who have used Upper Edge Property Management for the past two and a half years.

We have been very happy with the service provided by Upper Edge. We noticed that the service, which had been good, improved further when the business transitioned from Garamark (previous name) to Upper Edge. The efforts to refocus on customer service have not gone unnoticed.

As a property owner, the company has provided valuable information for me to evaluate my options in how to best manage the property. Moreover, they just went the extra mile by helping represent me at a municipal government hearing (I live out of province) on one day’s notice. Because there was such little notice, Garret Wong, the President of Upper Edge, went and personally handled the matter, because all of his staff were already scheduled to do other things.

To sum it up, it has been a relief to know that the property we own has been well managed in our absence.

The online support through property meld is amazing. Tasha was extremely helpful in resolving a time sensitive issue, and really went above and beyond.

Thanks!!

I want to thank Garret Wong and Upper Edge Property Management for their expertise and advice. They gave me lots of valuable tips when navigating a very difficult situation. They are a wealth of knowledge! Very grateful for the time they spent guiding me.

I have been using Upper Edge to manage my property since 2019. I have been impressed with their focus on optimizing efficiencies and processes and have found their communication to me as a client to be outstanding. They are always looking for new and innovative ways to enhance my experience.

Property management can be challenging as it relates to supporting what is fair for the tenant as well as what is in the interests if the property owner. Their advice and recommendations have always been fair and reasonable.

Throughout the years there have been a variety of individuals assigned to my portfolio as people are given more opportunity within the company. I have noticed that Garret supports retention efforts and recognizes good work. He promotes a culture of commitment and strives to make his company somewhere that individuals feel valued. That has translated into an exceptional experience for myself and my properties.

If you are looking for a new property management company I encourage you to give Upper Edge a try. Surely my experience cannot be the only one of it's kind.

Well done Garret and Upper Edge. It's a pleasure doing business with you!

The staff are very friendly and professional! I appreciate the quick response times and the amazing work they do. Would highly recommend.

Upper Edge Property Management has been nothing but fantastic to work with! I work with an electrical company called MAKA Power and we do lot's of their electrical maintenance. Upper Edge's properties are always in incredible shape and they are quick to fix any issues.

I have known Garret for almost a year now and Upper Edge Started managing my rental property a few months ago, I wish i had used them for their services since I bought this property but I guess it is never too late. Great company to deal with and great staff. I highly recommend their services to all in need.